Since we have had such a warm February, it has given me the itch to start my spring cleaning early this year! This is the time of year we all get the itch (or feel like we should) to do some spring cleaning around our homes. This year, as you clean out each room and closet, we encourage you to do some documenting of your particularly costly or meaningful contents. If you later have damage to your home affecting these contents, you will be happy that you have these pictures when trying to settle your claim. It will also allow you to help us restore your contents to their previous condition. As always, we encourage you to review the value of the items in your home to ensure that you have sufficient coverage if the unimaginable happens.

Happy Cleaning!

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FOR IMMEDIATE RELEASE

First Restoration Services Celebrates 25 Years in Business

(Fletcher, NC, January 24, 2012) – 2012 marks the 25^th anniversary that First Restoration Services of Asheville is in business. First Restoration Services has been providing insurance restoration services to residential and commercial customers in Western North Carolina since 1987. First Restoration has executed over 7500 jobs in the past twenty five years, along the way earning numerous praise and accolades from respected industry associations.

First Restoration Services is an independently, family owned and operated business and has been a Disaster Kleenup International Member since 1995, which helps to provide them unlimited resources to labor and equipment to accommodate any size disaster. They have served local residential and commercial customers in addition to many noteworthy customers such as The Biltmore Estate, Grove Park Inn, Mission Hospitals, and many historical landmarks in the area.

For Full Press Release Click Here

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Injectidry System

Hardwood Floors? No Problem!

Hardwood and tile floors require special attention from restoration companies. Many people believe that replacement is the only option when their hardwood floor is effected in a water loss. However, this is not always the case. If First Restoration Services is called into action on a water loss before the floors have begun to buckle (buckling occurs when the nails begin to pull through the floor) in most cases we are able to save the floor. This top rated equipment, when paired with our hardwood floor drying panels, have saved many homeowners and insurance companies thousands of dollars in replacement costs.

How does it work?

The black panels you see in the picture to the right have been placed on the hardwood floor with an air tight seal placed around the edges. The small yellow lines that you see are then attached on one side to holes in the panel. The other end of the line is connected to the larger yellow suction line. This line is connected to the Injectidry system forming a suction underneath the panels. Air will travel from between the subfloor and the hardwood floor through the grooves between the boards, bringing with it any moisture. This system combined with very dry air from our desiccant dehumidifiers will pull the moisture right out of the wood.

When dealing with any water loss, a fast response time is a critical factor in mitigating the loss, and it is especially important in the case of hardwood floors. The longer they are wet, the greater the chance that buckling will occur. So the next time you’re dealing with a wet hardwood floor, don’t just count it as a loss.

For PDF Click Here

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If you haven’t seen our case study on Highland Farms Retirement Community check it out here….

FRS Case Study

Currently FRS is working on their next case study on the Asheville Art Museum

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This morning, the Employee of the Year for 2012 was announced. To win Employee of the Year, you had to have been Employee of the Quarter at least once in 2012 and be voted on by everyone at First Restoration Services. This year, we are proud that our Emergency Services Manager, John Gentry, won this esteemed award. Thank you John, for your hard work and dedication at First Restoration. You are clearly respected and thought of highly by your peers.

John Gentry receiving Employee of the Year award from co-owner, Chris Silliman.

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Do you have insurance on your personal belongings? If the answer is NO then you might want to make a phone call to your insurance agent to get adequate coverage on your contents. It does not matter if you own the home or rent it. The agencies sell homeowner policies and renter policies for contents.

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FRS Featured on the front page of the Time News for work being done at the Henderson County Heritage Museum. Click Here for Full Article

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It is our pleasure to announce our Employee of the Quarter for the Fourth Quarter of 2011. This award is voted on by all employees at First Restoration Services, so it is given to a well-respected team member. This past quarter, this award went to one of our Lead Technicians, Ryan Morgan! We are proud of Ryan and the way he represents First Restoration. Stay tuned next week to find out who our Employee of the Year for 2011 was! It will be announced in this Monday’s company meeting!

Ryan Morgan, Employee of the Quarter

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The majority of people have homeowner’s or renter’s insurance but when is the last time the policy was reviewed. Lots of people never review their insurance policy. It never hurts to look over the policy at least once a year to make sure you have adequate coverage especially if you have done some remodeling or added a collection of some sort that is worth some money. So call your agent and schedule an appointment to look over your policy to make sure everything is up to par.

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This morning I was able to attend the Power Hour at Ace Hardware in Flat Rock. I really appreciate the sense of community and generosity these owners implement in day to day business.
It’s not that hard to do the right thing!
Make it an awesome weekend!!

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